FAQ

What is Coastal Porch Décor?

We are a locally owned seasonal décor service specializing in concierge pumpkin delivery, custom porch displays, and fall-themed set-ups and removal. We handle everything so you can enjoy a beautifully decorated porch without the hassle.

Who is this service for?

Our service is perfect for busy families, single parents, party hosts, real estate agents, short-term rental owners, and retired couples who want a festive, inviting porch without lifting a finger.

How does the service work?

Simply book online or contact us to schedule. We design a custom display for your home, deliver all materials (pumpkins, mums, hay bales, décor, etc.), and set everything up for you. We also offer removal at the end of the season.

What areas do you service?

We currently serve [insert service areas — e.g., Mobile, AL and surrounding communities]. If you're unsure, just reach out to confirm!

Do I need to be home during delivery?

No. As long as we have access to your porch, we can complete your setup without you being there. We’ll notify you once it's done!

Can I customize my porch display?

Absolutely! You can share your preferences for colors, styles, or any elements you want to include or avoid. We’ll do our best to accommodate.

How long does the décor stay up?

Most customers keep their fall displays from early September through Thanksgiving. We offer seasonal removal at your convenience.

What happens if there’s a storm or hurricane?

We closely monitor weather conditions. In the event of severe weather, we may pause services, and we offer pre-storm removal and post-storm reset options. Please see our Inclement Weather Policy for details.

What if décor gets damaged?

We use durable materials and secure placement, but weather can be unpredictable. If items are damaged due to unforeseen circumstances, we’ll work with you to evaluate replacement options (fees may apply).

Can I keep the pumpkins or decorations?

Of course! If you'd like to keep certain items after the season, just let us know in advance.

How do I pay?

We accept secure online payments via credit/debit card. Payment is due at the time of booking.

Do you offer refunds?

Due to the seasonal nature of our materials, we do not offer refunds once setup has been completed. If you have a concern, please contact us directly.

When should I book my fall décor setup?

As early as possible! Our availability is limited during peak season (September–October). Early bookings guarantee your preferred date.

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